Terms of Service — Orion Flow
ORIONFLOW GROWTH BUSINESS SYSTEM ← HOME
Legal

Terms of Service

Last Updated: April 14, 2026
Orion Flow — Danbury, CT
01
Acceptance of Terms

By accessing or using the services provided by Orion Flow ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms apply to all clients, visitors, and users of Orion Flow's Growth Business System services, including website design, automation, SEO, and related digital marketing services.

02
Services

Orion Flow provides digital marketing and growth system services including but not limited to:

Custom website design and development
Missed call text-back automation
Online appointment scheduling
Google Reviews automation
Search engine optimization (SEO)
Email and SMS marketing automation
AI Chatbot and Voice Agent (Elite Plan)

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to clients.

03
Payment & Billing

Our services are offered on a setup fee plus monthly subscription basis:

Starter Plan — $1,000 setup fee + $97/month after 30-day trial
Growth Plan — $2,000 setup fee + $297/month after 30-day trial
Elite Plan — $3,000 setup fee + $697/month after 30-day trial

The first 30 days after setup are a trial period during which only the setup fee is charged. Monthly billing begins automatically on day 31. All payments are processed securely via Stripe.

All fees are non-refundable unless otherwise specified. In case of a billing dispute, please contact us within 30 days at [email protected].

04
Cancellation Policy

You may cancel your monthly subscription at any time by contacting us at [email protected]. There are no long-term contracts.

Cancellations must be submitted at least 7 days before the next billing cycle
Setup fees are non-refundable after work has commenced
Upon cancellation, services will remain active until the end of the current billing period
Website files and assets will be provided to the client upon request
05
SMS Communications

By providing your phone number and consenting to SMS communications, you agree to receive non-marketing text messages from Orion Flow related to your services and account.

Message frequency varies. Message and data rates may apply. Text HELP for help. Reply STOP to opt out at any time. SMS opt-in data will not be shared with third parties.

06
Intellectual Property

Upon full payment of the setup fee and while the monthly subscription is active, clients are granted a license to use the website and digital assets created by Orion Flow.

Clients retain ownership of their business content, logos, and brand assets
Orion Flow retains ownership of proprietary templates, code frameworks, and automation systems
Custom website designs become client property upon full payment
07
Limitation of Liability

Orion Flow shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Our total liability for any claim related to our services shall not exceed the total amount paid by the client in the 3 months preceding the claim.

We do not guarantee specific results such as a specific number of leads, revenue, or search engine rankings, though we do guarantee our work quality and commitment to results.

08
Results Guarantee Policy

Our Guarantee: If you do not see measurable growth within the first 90 days of your service, we will continue working at no extra cost until you do. This applies to all active subscribers who have followed our onboarding process and provided necessary access and cooperation.

The guarantee requires the client to:

Complete the onboarding process within 14 days of signup
Provide all required access, content, and approvals in a timely manner
Maintain an active subscription throughout the guarantee period
09
Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be resolved in the courts of Fairfield County, Connecticut.

10
Contact Us

If you have any questions about these Terms of Service, please contact us:

Orion Flow
Danbury, CT — Fairfield County